The National Health Laboratory Service (NHLS) is the largest diagnostic pathology service in South Africa, with the responsibility of supporting the national and provincial health departments in the delivery of healthcare.
The NHLS provides laboratory and related public health services to over 80% of the population through a national network of laboratories.
Our specialised institutes include the National Institute for Communicable Diseases (NICD), the National Institute for Occupational Health (NIOH), Forensic Chemistry Laboratories (FCL) and the South African Vaccine Producers (SAVP), as our subsidiary.
The NHLS has laboratories in all nine provinces, employing approximately 8000 people. Its activities comprise of Diagnostic Laboratory Services, Research, Teaching and Training, and Production of Sera for Anti-Snake Venom, Reagents and Media.
The NHLS is Mandated to:
- Provide cost-effective and efficient Health Laboratory Services to all public sector healthcare providers;
- Support and conduct Health Research; and
- Provide Training for Health Science Education.
The NHLS is the largest diagnostic pathology service in South Africa, with laboratories in all nine provinces served by 7142 members of staff, and covering 80% of the country’s population.
The NHLS Plays a Major Role in:
- Public health in South Africa through Epidemiology, Surveillance and Outbreak response activities;
- The National Antiretroviral roll-out programme through CD4+ viral load studies and HIV Treatment Monitoring;
- Tuberculosis Diagnosis and Treatment Monitoring;
- The screening for Cervical Cancer; and
- The support of Occupational Health services.
To provide a high-quality pathology and laboratory services that are clinically efficient and cost-effective.
The NHLS will provide pathology and laboratory services through competent professionals and state-of-the-art technology, supported by evidence-based research, training, and innovation to enhance integrated service delivery to meet the needs of the population.
The NHLS has identified the following values as the principles that govern the behaviour of all employees within the organisation:
The primary goal of the NHLS is to ensure the overall care and wellbeing of patients by supporting a strong and effective public healthcare system.
All employees should be united by a common vision and support each other to contribute to a beneficial and safe working environment.
This represents being committed to working with customers and building good relationships with them by understanding their needs, responding quickly and
and providing appropriate solutions
We will invest in the professional growth of staff by sharing knowledge and experience, peer networking, education through training and seeking
opportunities to develop.
We are committed to fostering an environment that supports research, with particular emphasis on innovative approaches to diagnostics, surveillance and
the strengthening of health systems to support national programmes.
We will set and achieve goals, consistently delivering business results while complying with standards and meeting deadlines.
The constant drive of process improvement is the key to a successful organisation. The NHLS needs to create a culture of continuous improvement by empowering ALL team members within the organisation to continuously seek opportunities for improvement.